Heat pumps are reliable but when they fail they need someone who actually understands inverter-driven systems — not a generic HVAC tech guessing at error codes. DirectBuy Furnace runs same-day heat pump repair across the Lower Mainland with techs trained on Mitsubishi, Daikin, LG, Trane, Carrier, Lennox, and Fujitsu inverter platforms.
We pull error codes off the control board, test the inverter, refrigerant pressures, and reversing valve operation, identify the failure, and quote the repair before starting work. Heat pumps under warranty get the warranty claim filed for you. Where the failure is terminal we lay out the math on repair vs. replacement — and which BC Hydro rebates apply to a new install.
New Westminster specifics: New West shares Vancouver's mild coastal climate — wet winters, warm summers (especially on the south-facing Fraser slope). Heat pumps are an exceptional fit for both heating and cooling. Heritage homes (Queen's Park, parts of Brow of the Hill) require careful permit and design work — we coordinate with the City's heritage planning staff as part of our service.